Challenge
Corresi is a B2C application that connects consumers with class action lawsuits they may be eligible to join.
My team was tasked with researching, prototyping, and testing design concepts for new features to help Corresi expand its platform.
Research Insights
To better understand the space, we spoke with with law firm professionals, conducted a literature review and also competitive analysis. The following insights were used to inform design decisions and act as guidelines to ensure the product matches user needs.
Align authority with responsibility
Legal teams operate with a structural gap between strategy and execution. Attorneys direct the work, but paralegals handle the bulk of day-to-day tasks and still require attorney sign-off at key decision points.
While attorneys hold higher authority in law firms,
they often rely on support staff such as paralegals for important day-to-day work.
“I don't even know how to file anything to be honest.”
-Associate Attorney
Adaptable
Firms vary in how they approach resolution. In mass tort cases, clients can settle independently, and firms often prefer to close cases early rather than extend litigation.
Cases rarely reach trial, settlements happen last-minute, and paralegals carry much of the operational load, revealing a significant disconnect between legal education and the fast-moving, unpredictable nature of actual legal work.
Leverage AI at scale
AI is the most impactful in stages involving scale, repetition, and large datasets, which is why class action litigation is a particularly strong use-case for AI adoption. Current execution of AI tools appears to be high friction, marking an opportunity space.
“...it's just annoying to kind of have to use so many different tools, jump back and forth.”
-Paralegal
Warm client communication
We studied four major competitors across the legal process, SimplyConvert, Lawmatics, EvenUp, and CasePacer; and found that tools focus on speed and efficiency, leaving client communication lacking.
Key features
Corresi
Class action law firm platform that connects clients and with legal representation
Role
User Experience Researcher, Product Designer
Industry
Legal, Technology
Team
Andrea Cadena, Ava Moosaei, Saleha Ahmedi
Year
2026
Challenge
Corresi is a B2C application that connects consumers with class action lawsuits they may be eligible to join.
My team was tasked with researching, prototyping, and testing design concepts for new features to help Corresi expand its platform.
Research Insights
To better understand the space, we spoke with with law firm professionals, conducted a literature review and also competitive analysis. The following insights were used to inform design decisions and act as guidelines to ensure the product matches user needs.
Align authority with responsibility
Legal teams operate with a structural gap between strategy and execution. Attorneys direct the work, but paralegals handle the bulk of day-to-day tasks and still require attorney sign-off at key decision points.
While attorneys hold higher authority in law firms,
they often rely on support staff such as paralegals for important day-to-day work.
“I don't even know how to file anything to be honest.”
-Associate Attorney
Adaptable
Firms vary in how they approach resolution. In mass tort cases, clients can settle independently, and firms often prefer to close cases early rather than extend litigation.
Cases rarely reach trial, settlements happen last-minute, and paralegals carry much of the operational load, revealing a significant disconnect between legal education and the fast-moving, unpredictable nature of actual legal work.
Leverage AI at scale
AI is the most impactful in stages involving scale, repetition, and large datasets, which is why class action litigation is a particularly strong use-case for AI adoption. Current execution of AI tools appears to be high friction, marking an opportunity space.
“...it's just annoying to kind of have to use so many different tools, jump back and forth.”
-Paralegal
Warm client communication
We studied four major competitors across the legal process, SimplyConvert, Lawmatics, EvenUp, and CasePacer; and found that tools focus on speed and efficiency, leaving client communication lacking.
Key features